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This explains what we do with the personal information that you give us. In general, we use the personal information that we collect from you to allow you to use the services offered by our website. If you have a question about anything contained in this Privacy Policy or a general query on privacy, please email us at our contact address.

Consent

Your use of our web site signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy. Should we choose to change our Privacy Policy for any reason, the changes will be posted here, so that you are always kept informed of how we collect and use your personal information, and when we may disclose it.

Cookies

Cookies are small files of information which are stored on your computer. Web sites you visit ask your computer to store this information and retrieve the information from your computer so that they can keep track of things like other web sites you visit or how you navigate our website or other files which provide you with the Site. For more information about what cookies are and how they work, visit www.allaboutcookies.org.

On revisiting our web site or in using the files, our computer server will recognise the cookie and give us information about your use of the gold gadgets.co.uk. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use the site but you may find that the site may not function completely or is slower than when you allow a cookie to be installed on your machine.

How we look after your information

We make sure that all the information we hold on you is as safe as possible. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with the UK Data Protection Act 1998. This means that sometimes we may ask you for proof of identity before disclosing any personal information to you.

What do we do with your information?

We use your information to process orders you make from our site. We may contact you from time to time to let you know about our services, which may include sending you newsletters and news on events that you may be interested in. You can elect not to receive such marketing material at any time by using the unsubscribe link included in all our emails and newsletters.

We don’t share your information

We never give your information to any third parties.

What are Cookies?

Cookies are small text files, with ID tags that are stored on your device (computer/ mobile/ tablet) when visiting certain websites. Cookies keep track of your movements on the site to track what’s in your shopping basket and provide functions to improve your shopping experience.

To order products on the equusimports.co.uk website you need cookies enabled. Internet cookies are common and won’t cause any harm to your device. No personally identifiable information is stored within cookies; therefore we recommend you leave these switched on.

At Equus Imports, your privacy is important to us, so we’re making improvements to our cookie advice in order to explain how we use cookies and how you can control the cookies stored on your device. These improvements are in line with the new EU directive on the use of cookies by websites.

What types of activity do we use cookies for?

  • Shopping Basket

Some cookies are essential during online transactions, e.g. to remember what products you have put in your shopping basket as you navigate to different pages on the website. These cookies are “strictly necessary” for the operation of the website.

  • Improve user experience on the website (functionality cookies) Cookies are used to remember your preferences on the site, such as currency preferences. These cookies are not shared with other websites.
  • Video content Flash cookies (or Local Shared Objects) are used to display video content using Adobe Flash Player.

Types of Cookies

There are two common types of cookies;

o Session Cookie: Session cookies are created temporarily in your browser's subfolder while you’re visiting a website. They allow a site to ‘remember’ content from page to page, e.g. the shopping basket. These cookies expire when you leave the site or close the browser.

o Persistent cookie: Persistent cookie files remain in your browser's subfolder and are activated again once you visit the website that created that particular cookie.

A persistent cookie remains in the browser's subfolder for the duration period set within the cookie's file. They have a defined TTL (Time To Live) and will expire after this time. To find out more about cookies visit www.allaboutcookies.org

By using our site you are agreeing to these terms in our cookie policy.

General

The owner of this web site is Equus Imports whose address is Equus House, PO Box 4087, Bracknell, RG42 9EW, United Kingdom.

Your contract for purchases made through the Site is with Equus Imports, and you undertake that any and all goods ordered by you are for your own private and domestic use only.

No contract for the sale of any product will subsist between you and Equus Imports until Equus Imports confirms that the product(s) have been dispatched to you by a confirmation email. This confirmation e-mail amounts to an acceptance by Equus Imports of your offer to buy goods from EquusImports.co.uk.

If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. If the error is discovered prior to your receipt of the confirmation email, we will cancel and refund your order.

You must have a unique email address to use our site. You agree that e-mail can be used as a long-distance means of communication, and you agree all notices made via e-mail satisfy any legal requirements that such notices be made in writing.

This confirmatory e-mail will contain all relevant statutory information concerning your contract.

The confirmatory e-mail will also contain a link to these terms and conditions, and may be amended in accordance with paragraph 61 below from time to time.

You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.

It is your responsibility to ensure you are able to receive e-mails from Equus Imports. We recommend you add Equus Imports to your ‘safe sender’ list, and check that your online security software does not block e-mails from us. In the unlikely event you do have any difficulty receiving email from us please advise your Internet Service Provider who should be able to assist you further.

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases including registered Credit Reference agencies and fraud prevention agencies, who may keep a record of that information. By accepting these terms and conditions you consent to such checks being made. We shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information. All information provided by you will be treated securely and in accordance with the Data Protection Act 1998.

You undertake that all details you provide to Equus Imports for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered. You must choose a password on completion of registration. You are responsible for all actions taken under your unique email address and password and shall only use the Site under your own email address and password. You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it. You may not transfer or sell your email address to anyone, nor permit, either directly or indirectly, anyone to use your email address or password.

If there are any changes to the details supplied by you it is your responsibility to inform Equus Imports as soon as possible.

Registered users are permitted to post reviews on products provided that they comply with our Customer Review Guidelines.

You acknowledge that any review, feedback or rating which you leave may be published and agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to other Equus Imports sites and publications.

All purchases are non-transferable.

 

Payments through Equus Imports Website

Equus Imports Ltd. uses PaymentSense and PayPal SSL Secure payment gateways.

PaymentSense provides secure online credit card and debit card payment solutions for thousands of online and mail order businesses across the UK. PaymentSense is PCI compliant.

PayPal takes security very seriously. Automatic fraud screening and their Seller Protection Policy help keep customers safer. PayPal is PCI compliant.

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